It's a bit of a gamble booking something in a town you're unfamiliar with. I booked a birthday massage for my mom. They were very kind and excited when I mentioned that, and they took great care of her. She text me and said it was "so wonderful" and that she felt so spoiled. They gave her rose soaps as well. I'm very pleased with how much they took care of my mother. She's very pleased with her massage. Thank you H spa!